Overview
We want you to have a good experience and a product you enjoy. We allow exchanges for faulty orders within 30 days of delivery. We do not allow returns for a refund. To initiate an exchange, email Merch@GoodrichAviation.com. Describe the nature of your complaint and please include your order number or other proof of purchase. We will make a corrected item according to the order instructions and mail it to you.
PLEASE DO NOT MAIL BACK FAULTY ITEMS.
Items that qualify for exchange:
- Damaged items (please specify damage type)
- Custom items that are not as ordered (please be prepared to show the corresponding order details)
Items that do not qualify for exchange:
- Custom orders that contain typos or accidental selections by the buyer
Need help?
Contact us at Merch@GoodrichAviation.com for questions related to refunds and returns.
